[Bug] Materials are not showing up on the model when importing in to C4D
complete
Steven Chen
complete
A
Andrew Walker
I've given up - cancelled my subscription! Very disappointing when others can update their plug-ins within days of a Maxon update and KitBash take months. And even then it's flaky. In 12 months of subscription I've managed to use the import about 5 or 6 times. Shame, but ultimately not worth the effort!
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jaehyun ju
They have no intention of solving this problem. I gave up and started to hate this service. I wish I didn't lie to fix the problem, but they keep tricking people. It's a dog poop service.
j
jaehyun ju
Look at the complete tag on it without solving anything. This is their level.
M
Michaela
Update: Same issue with Cargo 1.1.8 + C4D 2024.2.0 (no materials created - empty Asset Inspector - not working with any selected render engine (Native, Octane, Redshift)). I totally understand development takes time but unfortunately I have not been able to use Cargo a single time ever since I purchased it 🙈
Looking forward to finally trying it - thanks ;-)
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Matt Gase
This is happening to me as well. If I can get the materials to show up at all it is native renderer. No materials created.
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Michaela
Same issue here (C4D 2024.2.0 and Cargo 1.1.7) - no materials created - empty Asset Inspector. Not working in any render engine (Native, Octane, Redshift). Greetings :-)
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Andrew Walker
Again? I can no longer import models with textures into C4D 2024! This is a basic functionality bug that should not have got past testing!
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sharon palkowetz
Andrew Walker SAME!
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Andrew Walker
sharon palkowetz I'm guessing we'll get a refund on our subscription to compensate for the fact that Cargo was basically unusable for a period of time!
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sharon palkowetz
Andrew Walker Everytime C4D or Redshift has an update, Cargo no longer works for MONTHS. It's insane because every other plugin can fix their plugins within a few weeks at the most. It's to the point where i have to keep an older version of c4d/redshift available just to get the assets i need. Really damn time consuming. I'd inclined to go back to just downloading the kits and keeping texture sized versions. Useless!
Steven Chen
in progress
Maxx Burman
under review
Maxx Burman
jaehyun ju Is Cargo working for other Kits? or are you seeing the same issue across the board?
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yeonhoju
Maxx Burman: Same symptom with all the kits I bought
Maxx Burman
yeonhoju: What render engine are you using in C4D?
y
yeonhoju
Maxx Burman: octane, redshift, standard But it's all the same problem.
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yeonhoju
It's been more than a month since I inquired, but I wonder why I still can't solve it. Regardless of the solution, I've never heard the answer properly. Are you the ones who started the official service?
Maxx Burman
yeonhoju: Apologies for the delay but our feedback center is used to collect feedback and prioritize development work. For faster responses or troubleshooting, you can use the chat on www.kitbash3d.com or email info@kitbash3d.com.
y
yeonhoju
Maxx Burman: Already spent more than a month chatting and have given me capture and symptoms and all my specifications to prove it doesn't work on all render. There is no problem with Unreal. The problem is only happening in C4D.
Maxx Burman
yeonhoju: We've just released a version with a major overhaul to our C4D Integration. We believe this issue should be resolved now but can you take a look at let us know?
Thank you!
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