[Bug] Cinema 4D imports models without materials
complete
M
Michaela
I have the same problem with C4D 2024.2.0 - also downloaded and reinstalled the newest Cargo version (v 1.1.7) - deleted old files and created a new download folder - but still all models I try to import (with various texture sizes jpg/png) are imported without creating any materials (Asset Inspector is completely empty).
R
Ruslan Nurlanuly
So, I found a solution of this issue, so I deleted models that I downloaded previously and download again and I change the download folder, this helped me. If someone have similar issue you can advise it. Thanks a lot, now i’m buying a pro Cargo :D
R
Ruslan Nurlanuly
Guys, Hi, thank you for trying to resolve my issue. I updated Cargo to last version, but materials still are not imported together with models :(
Maxx Burman
complete
We've resolved this issue in Cargo v1.1.1. Full release notes can be found here: https://feedback.kitbash3d.com/changelog/cargo-v111-vehicles
Maxx Burman
in progress
Maxx Burman
Merged in a post:
Materials are not imported together when importing
j
jaehyun ju
I'm using a c4d r25/2023 and was trying to import Americana. Materials are not imported together when importing the models.
T
Tomi Paijo
Have you tried re-installing cargo? Also check if the problem stays when trying different texture sizes. Is your asset inspector also empty?
R
Ruslan Nurlanuly
Tomi Paijo: Yes, I re-installed like 2-3 times. Tried different textures 4k jpg, 2k jpg, 4 and 2k png. Asset browser also empty. Thanks
S
Shelby Goldstein
Ruslan Nurlanuly: Our Ambassadors were unable to reproduce this issue you're experiencing which tells us it may have something to do with your hardware.
I recommend checking our system requirements to make sure your setup is optimized for using Cargo successfully: https://help.kitbash3d.com/en/articles/7869488-system-requirements-for-cargo
In addition, we've seen a number of unique bugs caused by network security or firewall settings. Check out our troubleshooting guide for network security and firewall settings as well. You may need to white list Cargo-related domains to ensure Cargo is working properly.
R
Ruslan Nurlanuly
Please help :)